Types of IVR system

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419, 4th Floor, M3M Urbana, Sector 67, Gurugram, Haryana 122018
122018 Haryana
India

The two basic types of IVR system are inbound and outbound. Inbound IVR systems handle incoming call volume, while outbound IVR systems make calls on either a total or partially automated dialing basis. Many companies offer both inbound and outbound IVR services, but IVR services that are for inbound only tend to be less expensive. @ https://sansoftwares.com

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